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recording Phone conversation in business

  • Solving Disputes: Accurately recorded Phone Call Transcript in a few states (In US) is taken as acceptable evidence in court.
  • Phone Transcription for Training and Performance management for Employees: Actual Phone Call Transcript can be used to track employee performance and can help in training the systems.
  • Phone Transcription for Quality improvement purpose in Contact Centers: Telephone call recording and transcription helps to identify and improve upon client's satisfaction.
  • Phone Transcription for verifying accuracy: In a financial transaction or a business, it will be a great help to refer back to the telephone call transcripts, either to prove that something was said or verify details taken down and agreed to.
  • Phone Transcription for Market research: Phone Transcription Services assist in gathering and tracking information

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