Solving Disputes: Accurately recorded Phone Call Transcript in a few states (In US) is taken as acceptable evidence in court.
Phone Transcription for Training and Performance management for Employees: Actual Phone Call Transcript can be used to track employee performance and can help in training the systems.
Phone Transcription for Quality improvement purpose in Contact Centers: Telephone call recording and transcription helps to identify and improve upon client's satisfaction.
Phone Transcription for verifying accuracy: In a financial transaction or a business, it will be a great help to refer back to the telephone call transcripts, either to prove that something was said or verify details taken down and agreed to.
Phone Transcription for Market research: Phone Transcription Services assist in gathering and tracking information
To get our Phone Transcription online upload your files here: